Installing the AS5200 Manager

Additional requirements follow:

• You must have a valid X server (as listed in Table 2-2) from which to perform the installation.
  

• If you are installing on a Network File System- (NFS) mounted drive, you need root authority on the NFS partition.
  

Downloading from Customer Connection Online (CCO)

Cisco Customer Connection Online (CCO), formerly Cisco Information Online (CIO), is the Cisco online support channel. This section describes how to download from CCO.

All of the following steps must be completed to properly download from CCO:

Step 1 Make sure you are running CiscoView 3.1 or later.

Step 2 Create a cv_pkgs directory in the install_directory on your workstation.

Step 3 Change the default directory to cv_pkgs.

Step 4 Access CCO.

Step 5 Download the tar file onto your workstation.

Step 6 Untar the tar file.

Step 7 Install the package file onto CiscoView.

Step 8 Check the cvinstall.log file.

Details about the above steps follow.

Make Sure You Are Running CiscoView 3.1 or Later

Follow these steps to make sure you are running CiscoView 3.1 or later:

Step 1 From any directory on your workstation, open CiscoView 3.1 by entering nmcview.

Step 2 Select Help, then About CiscoView to check the version number.

Step 3 Proceed to the next section.

Create a cv_pkgs Directory in the Install_Directory on Your Workstation

Follow these steps to create a cv_pkgs directory:

Step 1 Change to the directory containing the CiscoView application files. This guide refers to this directory as the install_directory. Example: /usr/nms .

Step 2 Create a cv_pkgs subdirectory by entering a command similar to the following:

mkdir cv_pkgs

This cv_pkgs subdirectory is the target directory used when downloading the tar file from CCO.

Step 3 Proceed to the next section.

Change the Default Directory to cv_pkgs

Follow these steps to change the default directory to cv_pkgs:

Step 1 Enter a command similar to the following at the command line prompt of your workstation:

cd cv_pkgs

Step 2 Proceed to the next section.

Access CCO

Depending on the type of network access you have, you can log in as either of the following:

• A guest user of CCO
  

• A registered user of CCO
  

Log in as either a guest or registered user as described next.

Logging in as a Guest User of CCO and Downloading the Tar File

If you are not registered on CCO, you can be granted a special access code to access the AS5200 tar file. Follow these steps to log in as a guest and download the tar file:

Step 1 From a WEB browser, access CCO by entering the following URL:

http://www.cisco.com

Step 2 Select Cisco Enterprise Guest.

Step 3 Select Software Library.

Step 4 Scroll down to Other Software Products.

Step 5 Select Special Files.

A prompt for your special access code appears. To access this window directly, enter this URL (however, this URL might change without notice):

http://www.cisco.com/public/library/spc_req.shtml

Step 6 To get a special access code, contact the Cisco Technical Assistance Center (TAC):

• 800 553-2447
  

• 408 526-7209
  

When you call, select the telephone menu option for Technical Support. TAC is part of Technical Support. Ask to be forwarded to the CiscoView support team. You can also send email to tac@cisco.com or cco-team@cisco.com. Ask for a special access code for downloading the AS5200 CiscoView network management tar file.

Step 7 After obtaining a special access code, at the prompt, enter your special access code.

Step 8 Press OK to pass the security warning message.

Step 9 Click the selection button to the left of the AS5200 tar file.

The tar file contains the package file (*.pkg) and associated ReadMe file.

Step 10 Click Execute.

Step 11 Follow the instructions on the screen to confirm the transfer; select the CCO server from which to download: United States (San Jose) or European.

Step 12 Depending on your browser, you might be prompted to save the file to your workstation. Again, depending on your browser, a Filter window might appear with Directories, Files, and Selection sections.

By default, your home directory is selected as the target directory for the tar file download. We recommend that you download the tar file to the cv_pkgs directory on your workstation.

Step 13 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. Example:

/usr/nms/cv_pkgs/AS5200.cv311.P1-0.tar

Step 14 After the file is downloaded, close the WEB browser window.

Step 15 Proceed to the section "Untar the Tar File."

Logging in as a Registered User of CCO

Follow these steps to log in as a registered user:

Step 1 From a WEB browser, access CCO by entering the following URL:

http://www.cisco.com

Step 2 To access the Software Image Library directly, enter the following URL:

http://www.cisco.com/kobayashi/Library_root.shtml

Step 3 At the prompts, enter your CCO userid and password.

Step 4 Proceed to the next section.

Download the Tar File

This section applies to only registered users. To download the tar file onto your workstation, use Method A or B described next.

Method A: Downloading the Tar File from the CCO Software Library

This section applies to only registered users. Follow these steps to download the tar file from the CCO software library:

Step 1 Access the CCO Software Image Library as described in the previous "Logging in as a Registered User of CCO" section.

Step 2 Scroll down to the Enterprise Network Management Products section.

Step 3 Select CiscoView 3.1.1 Software Update Packages.

Step 4 Click the selection button to the left of AS5200.cv311.Px-x.tar.

The x-x is the version number of the tar file. The tar file contains the package file (*.pkg) and associated ReadMe file.

Step 5 Click Execute.

Step 6 Select the CCO server from which to download: United States (San Jose) or European.

Step 7 At the prompt, reenter your password.

Step 8 Depending on your browser, you might be prompted to save the file to your workstation, with a message like "Choose How to Handle," or "Save As." You might need to select the File menu, then Save As.

Again, depending on your browser, a Filter window might appear, with Directories, Files, and Selection sections.

By default, your home directory is selected as the target directory for the tar file download. We recommend that you download the tar file to the cv_pkgs directory on your workstation.

Step 9 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. Example:

/usr/nms/cv_pkgs/AS5200.cv311.P1-0.tar

Step 10 After the file is downloaded, close the WEB browser window.

Step 11 Proceed to the section "Untar the Tar File."

Method B: Downloading the Tar File from the CIO FTP Server

This section applies to only registered users. Follow these steps to download the tar file from the CIO FTP server:

Step 1 Access CCO as described in the previous "Logging in as a Registered User of CCO" section.

Step 2 Enter the following in the URL field to go to the CIO FTP server:

ftp://www.cisco.com/cisco/netmgmt/ciscoview/3.1.1/packages

Step 3 Select the file that begins with AS5200.cv311...

Depending on your browser, you might be prompted to save the file to your workstation, with a message like "Choose How to Handle" or "Save As." You might need to select the File menu, then Save As.

Again, depending on your browser, a Filter window might appear, with Directories, Files, and Selection sections.

By default, your home directory is selected as the target directory for the tar file download. We recommend that you download the tar file to the cv_pkgs directory on your workstation.

Step 4 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. Example:

/usr/nms/cv_pkgs/AS5200.cv311.P1-0.tar

Step 5 After the file is downloaded, close the WEB browser window.

Step 6 Proceed to the next section.

Untar the Tar File

Follow these steps to untar the tar file:

Step 1 Enter the following in the cv_pkgs directory on your workstation:

tar -xvf tar_file_name

tar_file_name is the name of your tar file.

Example:

tar -xvf AS5200.cv311.P1-0.tar

The package file (*.pkg) and the associated ReadMe file are untarred.

Step 2 Proceed to the next section.

Install the Package File onto CiscoView

Follow these steps to install the package file (*.pkg) onto CiscoView:

Step 1 Check the environment variable by entering the following from any directory:

env

The reply should include NMSROOT.

Step 2 If NMSROOT does not appear in the reply, set the NMSROOT environment variable by entering the following from any directory:

setenv NMSROOT install_directory

install_directory is the directory containing the recommended cv_pkgs subdirectory and the CiscoView application files. Example: /usr/nms .

Step 3 Login as root. One way to do this is to enter the following:

su root

A prompt for your password appears; enter the root password.

To check that you are properly logged in, enter the following:

whoami

If the response is root, you are logged in as root, and you are a superuser.

Step 4 Install the package file onto CiscoView by entering the following in the cv_pkgs directory:

$NMSROOT/bin/cvinstall AS5200.pkg

AS5200.pkg is the name of the package file.

This cvinstall install script installs the Cisco AS5200 package file from the cv_pkgs directory.

You are finished with the installation. Optionally, you can check the log file as follows.

Check the cvinstall.log File

If problems occur during the installation, you can check the log file (cvinstall.log) in your install_directory, which contains the CiscoView application files. Example: /usr/nms .

After you check the log file, go to Chapter 3, "Getting Started," for launching information.

Using Anonymous FTP to Download the Tar File

This section describes another way to download the tar file, using the anonymous FTP service. Customers with a SmartNet contract can download the tar file using the Cisco anonymous FTP service from the UNIX command line.

All of the following steps must be completed to properly download using the FTP service:

Step 1 Make sure you are running CiscoView 3.1 or later.

Step 2 Create a cv_pkgs directory in the install_directory on your workstation.

Step 3 Change the default directory to cv_pkgs.

Step 4 Download the tar file into the cv_pkgs directory on your workstation.

Step 5 Untar the tar file.

Step 6 Install the package file onto CiscoView.

Step 7 Check the cvinstall.log file.

Details about the above steps follow.

Make Sure You Are Running CiscoView 3.1 or Later

Follow these steps to make sure you are running CiscoView 3.1 or later:

Step 1 From any directory on your workstation, open CiscoView 3.1 by entering nmcview.

Step 2 Select Help, then About CiscoView to check the version number.

Step 3 Proceed to the next section.

Create a cv_pkgs Directory in the Install_Directory on Your Workstation

Follow these steps to create a cv_pkgs directory:

Step 1 Change to the directory containing the CiscoView application files. This guide refers to this directory as the install_directory. Example: /usr/nms .

Step 2 Create a cv_pkgs subdirectory by entering a command similar to the following:

mkdir cv_pkgs

This cv_pkgs subdirectory is the target directory used when downloading the tar file from CCO.

Step 3 Proceed to the next section.

Change the Default Directory to cv_pkgs

Follow these steps to change the default directory to cv_pkgs:

Step 1 Enter a command similar to the following at the command line prompt of your workstation:

cd cv_pkgs

Step 2 Proceed to the next section.

Download the Tar File

Follow these steps to download the tar file:

Step 1 Enter the following command line:

ftp www.cisco.com

(If you are installing from within Cisco, enter pftp www.cisco.com.)

Step 2 When prompted for Name, enter your user ID, which is typically your name. Your user ID is associated with your SmartNet contract.

If you do not have a user ID, are not registered on CCO, and do not have a SmartNet contract, you need to get a special access code. Customers can be granted a special access code by contacting the Cisco Technical Assistance Center (TAC):

• 800 553-2447
  

• 408 526-7209
  

When you call, select the telephone menu option 1. TAC is part of Technical Support (option 1). Ask to be forwarded to the CiscoView support team.You can also send email to tac@cisco.com.

After obtaining a special access code, enter it when prompted.

Step 3 When prompted for your password, enter your e-mail address as the password.

The ftp> prompt appears.

Step 4 Enter the following command line to go to the tar file location:

cd cisco/netmgmt/ciscoview/3.1.1/packages

Step 5 Enter ls to list the files in the directory.

A typical filename is AS5200.cv311.Px-x.tar. The x-x is the version number of the tar file. The tar file contains the package file (*.pkg) and associated ReadMe file.

Step 6 Enter the following get command line to download the tar file to your UNIX workstation. Example:

get AS5200.cv311.P1-0.tar

Step 7 To quit the FTP application and return to the UNIX prompt, enter the following:

quit

Step 8 Proceed to the next section.

Untar the Tar File

Follow these steps to untar the tar file:

Step 1 Enter the following in the cv_pkgs directory on your workstation:

tar -xvf tar_file_name

tar_file_name is the name of your tar file.

Example:

tar -xvf AS5200.cv311.P1-0.tar

The package file (*.pkg) and associated ReadMe file are untarred.

Step 2 Proceed to the next section.

Install the Package File onto CiscoView

Follow these steps to install the package file (*.pkg) onto CiscoView:

Step 1 Check the environment variable by entering the following from any directory:

env

The reply should include NMSROOT.

Step 2 If NMSROOT does not appear in the reply, set the NMSROOT environment variable by entering the following from any directory:

setenv NMSROOT install_directory

install_directory is the directory containing the recommended cv_pkgs subdirectory and the CiscoView application files. Example: /usr/nms .

Step 3 Login as root. One way to do this is to enter the following:

su root

A prompt for your password appears; enter the root password.

To check that you are properly logged in, enter the following:

whoami

If the response is root, you are logged in as root, and you are a superuser.

Step 4 Install the package file onto CiscoView by entering the following in the cv_pkgs directory:

$NMSROOT/bin/cvinstall AS5200.pkg

AS5200.pkg is the name of the package file.

This cvinstall install script installs the Cisco AS5200 package file from the cv_pkgs directory.

You are finished with the installation. Optionally, you can check the log file as follows.

Check the cvinstall.log File

If problems occur during the installation, you can check the log file (cvinstall.log) in your install_directory, which contains the CiscoView application files. Example: /usr/nms .

After you check the log file, go to Chapter 3, "Getting Started," for launching information.

Reinstalling the Cisco AS5200 Package File

You can rerun the cvinstall script at any time to reinstall the Cisco AS5200 package file.

Copyright 1988-1996 © Cisco Systems Inc.