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This document contains important information that you should read before you install your CiscoWorks or CiscoView CD-ROM discs.
The CiscoWorks package contains the following 2 CD-ROMS:
To install CiscoWorks for SunOS properly:
Step 1 First, install CiscoWorks 3.0(1) from a CD-ROM with one of the following part numbers:
CiscoWorks CD-ROM/SNM: 80-0304-03
or CiscoWorks CD-ROM/HP: 80-0305-03
Step 2 Then, install CiscoView 3.0(3) from the CD-ROM with the following part number:
CiscoView 3.0(3) CD-ROM: 85-0148-03.
All components of CiscoWorks 3.0(3) for Solaris are contained on the CiscoWorks CD-ROM. The CiscoView CD-ROM disc is not necessary for installing CiscoWorks on Solaris.
Cisco Information Online (CIO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CIO to obtain additional content and services.
Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services to Cisco's customers and business partners. CIO services include product information, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously--a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CIO (called "CIO Classic") supports Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to information over lower bandwidths. The WWW version of CIO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CIO in the following ways:
http://www.cisco.com.
cio.cisco.com.
For a copy of CIO's Frequently Asked Questions (FAQ), contact cio-help@cisco.com. For additional information, contact cio-team@cisco.com.
If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.
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