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This instruction book provides information about installing and running CiscoWorks Windows on your network management workstation.
CiscoWorks Windows is comprehensive network management software that enables you to easily manage your small to medium business network or workgroup. Information such as dynamic status, statistics, and comprehensive configuration information is available for Cisco routers, switches, hubs, and access servers. CiscoWorks Windows can manage Cisco's NetBeyond extended network system of modular, stackable LAN and WAN products as a single device.
CiscoWorks Windows provides comprehensive, easy-to-use network management that seamlessly integrates with Castle Rock Computing's SNMPc.
For more information about using CiscoWorks Windows, see Overview for CiscoWorks Windows.
This section provides CiscoWorks Windows software and hardware requirements.
You must install one of the following Microsoft (MS) operating systems with TCP/IP enabled to run CiscoWorks Windows:
CiscoWorks Windows uses the native WINSOCK stacks supplied with these operating systems.
The following components are the minimum hardware requirements for running CiscoWorks Windows:
You can install CiscoWorks Windows in one of two ways:
You can use CiscoWorks Windows as a standalone application in the following situations:
If you choose StandAlone, only the CiscoView and Configuration Builder applications are operational.
You can use CiscoWorks Windows with SNMPc to perform the following operations:
Before you install CiscoWorks Windows to run with Castle Rock SNMPc, you must install Castle Rock SNMPc on your workstation. To install SNMPc, perform the following steps:
d:\setup
The Registration Confirmation dialog box appears.
The Type of Installation dialog box appears.
The SNMPc installation is complete. SNMPc is added to the list under Start>Programs menu for Windows 95 or Windows NT 4.0 and in the Program Manager window for Windows NT 3.51. You can now install CiscoWorks Windows.
This installation procedure performs the following functions:
| **before**The installation procedure upgrades Configuration Builder 1.1 or 2.0 to Configuration Builder 2.1. Back up all Configuration Builder 1.1 or 2.0 data files before beginning the installation, or they will be overwritten. For a list of data file types, see the "Using Configuration Builder, Show Commands, and Health Monitor" chapter in Overview for CiscoWorks Windows.@@before@@ | Caution **after**The installation procedure upgrades Configuration Builder 1.1 or 2.0 to Configuration Builder 2.1. Back up all Configuration Builder 1.1 or 2.0 data files before beginning the installation, or they will be overwritten. For a list of data file types, see the "Using Configuration Builder, Show Commands, and Health Monitor" chapter in Overview for CiscoWorks Windows.@@after@@ |
To install CiscoWorks Windows, perform the following steps:
If you are using Windows 95 or Windows NT 4.0, select Start>Run, or select Start>Settings>Control Panel. Click Add/Remove Programs, then click Install.
If you are using Windows NT 3.51, select File>Run.
d:\setup
The Welcome dialog box appears.
The User Information dialog box appears.
The Select Installation Option dialog box appears.
If you select Castle Rock SNMPc, you must have the network management platform installed. For additional information, see the section "Choosing the Installation Environment."
The Choose Destination Location dialog box appears.
If either CiscoWorks Windows or CiscoVision exists on your workstation, you can choose to install the new version in the same directory. If you install the new version in the same directory, the older version is removed and you must reinstall the existing devices. If you choose to install CiscoWorks Windows in a different directory, the previous version is not removed and might not function properly.
To install devices later, click Cancel.
The Start Copying Files dialog box appears.
The Copying Files display appears, showing you the percentage of the program successfully installed.
If the message Not Enough Disk Space is displayed, the setup program terminates. See the section "Hardware Requirements" for more information about disk space requirements.
Otherwise, the Setup Complete dialog box appears.
For a standalone installation, you can view the README file, run CiscoView, or do both. For a Castle Rock SNMPc installation, you can view the README file.
This section describes how to load Castle Rock SNMPc MIB files to CiscoView.
You must recompile the MIBs after installing CiscoWorks Windows. To recompile the MIB database after installation, perform one of the following procedures.
To load the MIBs while starting SNMPc, perform the following steps:
To compile the MIBs from within SNMPc, perform the following steps:
Depending on your type of installation, the following programs are listed:
To start CiscoWorks Windows, perform the following steps:
You must rediscover all network maps to properly display Cisco devices. To discover your network and create a network map, use SNMPc Auto Discovery. See your Castle Rock SNMPc Network Management Reference Guide for details on using the Auto Discovery feature.
This section provides a quick reference to downloading device packages from CCO.
If you do not have Internet access, skip this section. To receive updated packages, you can order the Cisco Network Management Support CD-ROM. For additional information, see the "Downloading Device Packages" chapter in the Overview for Ciscoworks Windows.
For a detailed description of downloading from CCO, see one of the following:
To download device packages from CCO, perform the following steps:
You can access CCO as a registered user or as a guest.
To access as a registered user do the following:
(a) Access the Software Image Library by entering the following URL in your Web browser: http://www.cisco.com/kobayashi/sw-center/
(b) At the prompts, enter your CCO user ID and password.
To be granted special file access as a guest, do the following:
(a) Call Technical Assistance Center (TAC) at 800 553-2447 or 408 526-7209 and state the name of the product you are using. You are transferred to the appropriate person to obtain your special access code.
(b) Enter the following URL in your Web browser: http://www.cisco.com/public/library
(c) Enter your special access code in the Other Software Products/Special Files section.
(d) Select the device tar file and a download option.
There are two methods for downloading: from CCO and by FTP. For information on downloading by FTP, see the Software Library Web page or Overview for CiscoWorks Windows.
(a) In the Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages. To review the package README file, click on the README filename and select a download option. To select a device tar file, click on the device filename and select a download option.
(b) Reenter your password, if required.
(c) If required, click Save File or select File>Save As, depending on the browser you are using.
(d) If a filter window appears, enter the complete destination pathname in the Selection section of the filter window for the downloaded device, for example, c:\cv_pkgs\device_name.
(e) Close the Web browser.
(a) Start WinZip. If you are using Windows 95 or Windows NT 4.0, select Start>Programs>WinZip 6.1 32-bit. If you are using Windows NT 3.51, select File>Run>WinZip.
(b) Click the Open icon on the WinZip main menu.
(c) In the Look in field, select the drive and directory (c:\cv_pkgs) containing the device file.
(d) Select the tar file, then click Open.
(e) Select the Extract icon.
(f) In the Extract dialog box, select All files and Overwrite Existing Files. Make sure the name of the Extract To directory is correct, for example, c:\cv_pkgs.
(g) Click Extract.
(h) Close WinZip.
If you are using Windows NT 3.51
(a) Go to the Program Manager and restore CiscoWorks Windows by clicking its icon.
(b) Double-click the Install Device icon. The Setup program starts.
(c) Go to the directory containing the package file (c:\cv_pkgs).
(d) Select the device package you want to load, then click OK.
If you are using Windows 95 or Windows NT 4.0
(a) Select Start>Programs>CiscoWorks Windows.
(b) Click Install Device. The Setup program starts.
(c) In the Select Package dialog box, select the directory containing the package file (c:\cv_pkgs).
(d) Select the device package you want to load, then click OK.
If you have a standalone installation, click on the CiscoView icon from the CiscoWorks Windows program group, then select File>Open Device to view your device.
Otherwise, double-click on the SNMPc icon in the CiscoWorks program group. Enter your User ID and Password, and click OK. Then, double-click on the device you just installed.
The downloading is complete. If you encounter any problems, check the cvnstall.log file in the C:\temp directory for explanations of any errors. See Overview for CiscoWorks Windows for more detail.
This section describes how to contact Cisco Systems to order documentation and receive service and support.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, select Documentation, and click Enter the feedback form. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
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