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This instruction book provides information about installing and running CiscoView on your network management station. You can install CiscoView on a HP system or Solaris workstation, either as a standalone application or on top of the system network management platform.
CiscoView is a GUI-based device management software application that lets you access dynamic status, statistics, and comprehensive configuration information for Cisco Systems switch and internetworking products.
CiscoView lets you display a graphical representation of each network device, display configuration and performance information, perform minor troubleshooting tasks, and control and configure specific devices. There are also device-specific applications that further enhance your network management capabilities.
If you are installing CiscoView on a Network File System (NFS) mounted drive, you need root authority on the NFS partition.
Before you install CiscoView, make sure that your system meets the system requirements shown in Table 1, and the hardware and software recommendations shown in Table 2.
| Operating System | Available Disk Space | RAM |
|---|---|---|
| Solaris 2.4, Solaris 2.5.1 | 130 MB1 | 32 MB |
| HPUX 10.1, HPUX 10.2 | 120 MB | 32 MB |
| Hardware | Software |
|---|---|
| Sun SPARCstation Color Monitor | Windowing System: X11R4 or X11R5, OpenWindows 3.0 or 3.3, Motif 1.2
Network Management Software (optional): |
| HP-UX system (9000 series/700) | Network Management Software (optional): HP OpenView 4.1, 4.1.1 |
This section describes how to mount CiscoView on a Solaris 2.4 or 2.5.1 system.
Insert the support CD-ROM disk into the CD-ROM drive; then perform the following steps:
# mkdir /cdrom
If the CD-ROM is not mounted, mount it by entering:
#mount -F hsfs -r /dev/sr0 /cdrom
If you get a mount error, refer to your Solaris documentation for troubleshooting information.
Insert the support CD-ROM disk into the CD-ROM drive; then perform the steps 1 through 6 on the remote machine.
# mkdir /cdrom
If the CD-ROM is not mounted, mount it by entering:
# mount -F hsfs -r /dev/sr0 /cdrom
If you get a mount error, refer to your Solaris documentation for troubleshooting information.
share -F nfs -o ro /cdrom
Verify NFS server status with the following command:
# ps -ef | grep nfs | grep -v grep
If you machine is enabled as an NFS server, you will see /usr/lib/nfs/nfsd and /usr/lib/nfs/mountd in the output of this command.
# /etc/init.d/nfs.server start
# mkdir -p /cdrom
#/usr/sbin/mount -rremote_machine_name:/cdrom /cdrom
By default, CiscoView is installed in /opt/CSCOcv.
This section describes how to mount CiscoView on HP-UX 10.x systems.
Insert the CiscoView CD-ROM disk into the CD-ROM drive; then perform the following steps:
# mkdir /cdrom
#/usr/sbin/mount -rt cdfs /dev/dsk/device_name/cdrom
An example of a device name on HP-UX 10.x is /dev/dsk/c0t3d0.
Insert the CiscoView CD-ROM disk into the CD-ROM drive; then perform steps 1 through 7 on the remote machine.
# mkdir /cdrom
/cdrom -ro
Verify NFS server status with the following command. Both nfsd and rpc.mountd daemons must be running for a workstation to be an NFS server.
# ps -e | grep nfsd | grep -v grep
If no nfsd daemons are running, start some with the following command:
# /sbin/init.d/nfs.server start
Verify rpc.mountd daemon status with the following command:
# ps -e | grep rpc.mountd | grep -v grep
If no rpc.mountd daemon is running, start one with the following command.
# /usr/sbin/rpc.mountd -n
#/usr/sbin/mount -rt cdfs /dev/dsk/device_name/cdrom
An example of a device name on HP-UX 10.x is /dev/dsk/c0t3d0.
The -r option mounts the CD-ROM in read-only mode. The -t option indicates the type of file system, where cdfs specifies a file system with an ISO 9660 standard or High Sierra standard with Rock Ridge extensions. device_name is the device that you mount, usually dsk/c201d5s0. If you do not use these options, media error messages may appear on the console.
# /usr/sbin/exportfs -a
# mkdir /cdrom
#/usr/sbin/mountremote_machine_name:filesystem local_machine_filesystem
This section describes how to install CiscoView on a Solaris workstation, or an HP system. After the initial steps to begin the installation, the procedure is the same for both Solaris and HP systems.
After you complete this entire section, go to "Loading Management Information Base (MIB)."
To install CiscoView on a Solaris platform, perform the following steps:
#su root#cd /cdrom#./setup.sh
After you start the installation, a series of prompts appear. You can press Return to accept the default value (shown first in parentheses) for each prompt. This procedure does not describe each prompt that appears.
Do you agree to the terms of this copyright (y/n)?
Enter y or n to continue the installation.
Enter all, 1 or press Return in response to each prompt to continue the installation.
If your responses are all as you want them to be, enter y or press Return to perform the installation.
As the installation proceeds, the file names are listed on the screen as they are installed. The engine takes approximately 7 to 15 minutes to install, depending on your system speed. Each CiscoView package takes approximately 3 to 5 minutes to install.
After the installation has been completed, messages similar to the following are shown on the screen.
INSTALLATION COMPLETE A complete logfile is located in /tmp/ciscoinstall.log. Update your PATH to include /opt/CSCOcv/bin.
For C Shell, source the CVinstall.cshrc file by adding the following line to the .login (for each CiscoView user) or .cshrc file, log out and log back in:
source /opt/CSCOcv/etc/CVinstall.cshrc
For Bourne/Korn shell, source the CVinstall.sh file or add the following line to the .profile file, log out and log back in:
. /opt/CSCOcv/etc/CVinstall.sh
For C shell
setenv NMSROOT/opt/CSCOcv
For Bourne shell
NMSROOT=/opt/CSCOcv
To unmount the CD-ROM drive, continue to "Unmounting the CD-ROM Drive."
For Solaris
# umount /cdrom (for a remote CD)
OR
# umount /cdrom/./cdrom0 (for a local CD)
For HP-UX
# cd / # umount /cdrom
For Solaris
# eject
For HP-UX
# eject /cdrom
This section describes how to load MIB files for CiscoView. This is a required task.
If you are using SunNet Manager (SNM), MIB files are automatically copied into the correct SNM directory.
Before installing CiscoView, you should save your SNM maps. After CiscoView is installed, run SNM with the -i option (snm -i) so that all MIB schema, CiscoView application registration, and device registration information is taken into account.
Optionally, you can run SNM with the -q option (snm -i -q). This option displays information about each schema as it is loaded.
To start CiscoView, go to "Starting CiscoView."
If you chose to integrate with HP OpenView during the CiscoView install, you were asked whether or not you wanted to load MIBs into HP OpenView at that time. If you chose not to load MIBs into HP OpenView, you can do it at any time after the install has completed.
Load the MIB files by entering:
# $NMSROOT/bin/cvinstall -f
Note that the system takes 15 to 20 minutes to load all MIB files.
To start CiscoView, go to "Starting CiscoView."
This section describes how to start CiscoView from SunNet Manager, HP OpenView, or the UNIX command prompt on either a Solaris or HP system.
If you are using HP OpenView, skip to the section "Starting CiscoView from HP OpenView." To start CiscoView from the UNIX command line, skip to "Starting CiscoView from the Command Line."
You can start CiscoView from the SunNet Manager Tools menu. To access it, you need to restart SunNet Manager as follows (this procedure assumes that CiscoView is in your path):
% snm -i
The SunNet Manager main window appears.
You are now finished with the installation. For more information on displaying devices in CiscoView, go to "Displaying a Device with CiscoView."
To start CiscoView from a device icon, perform the following steps:
The CiscoView window is displayed with a graphical representation of the specified device (also referred to as a panel).
You are now finished with the installation. For more information on displaying devices in CiscoView, go to "Displaying a Device with CiscoView."
Before starting CiscoView from HP OpenView, launch HP OpenView by entering ovw on the UNIX command line.
To start CiscoView, select Monitor>CiscoView from the HP OpenView main window.
Make sure that the PATH environment variable includes the path to the CiscoView executables.
To start CiscoView from the UNIX command line, enter the following at the system prompt:
%nmcview -hostdevice_name-rdread_community_string
For example, the following command starts CiscoView and displays the device named "charlie" with the Read community string "over."
% nmcview -host charlie -rd over
The CiscoView window is displayed with a graphical representation of the specified device (also referred to as a panel).
You are now finished with the installation. For more information on displaying devices in CiscoView, go to "Displaying a Device with CiscoView."
After you start CiscoView, you will see the CiscoView main window. To display a device, either select a device from a network map, or follow these steps:
The File - Open Device window is displayed.
In the Host field, enter the host name or IP address of the device you want to display.
In the Read Community field, enter the Read Community string specified by your network administrator (unless Public has already been specified).
In the Write Community field, enter the Write Community string specified by your network administrator (unless Public has already been specified). The correct Write Community string allows you to change certain device settings.
To download additional devices, see the quick reference section, "Downloading Device Packages."
This section provides a quick reference to downloading device packages from CCO. If you do not have Internet access, skip this section (see "Additional Documentation"). For the detailed description of downloading devices, see the "Downloading Device Packages" chapter in the CiscoView Getting Started Guide.
Open CiscoView by entering nmcview from any directory on your workstation.
Type mkdir /usr/nms/cv_pkgs to create a directory to store the cv_pkgs.
Change to the /usr/nms/cv_pkgs directory by typing cd /usr/nms/cv_pkgs.
You can access CCO as a guest or as a registered user.
To be granted special file access as a guest do the following:
Call TAC at 1-800-553-2447 or 1-408-526-7209, state the product you are downloading, and you are transferred to the appropriate person to obtain your special access code.
Open your Web browser and enter http://www.cisco.com/public/library
Enter your special access code in the Other Software Products/Special Files section.
Select the device tar file and a download option.
Reenter your password, if required.
Save the device file in the cv_pkgs directory on your system.
Go to Step 6, "Untar the device tar file."
To access as a registered user do the following:
Open your Web browser and access the Software Library by typing:
http://www.cisco.com/kobayashi/sw-center/
At the prompts, enter your CCO user ID and password.
Proceed to Step 5, "Download the device tar file into the cv_pkgs directory."
There are two methods for downloading, downloading from CCO and downloading from FTP. For information on downloading from FTP, see the Software Library Web page or the CiscoView Getting Started Guide.
In the Software Image Library Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages.
To review the package README, click on the README filename and select a download option.
To select a device tar file, click on the device filename and select a download option.
Reenter your password, if required.
If required, click Save File or File>Save As, depending on the browser you are using. If a filter window appears, enter the complete destination pathname for the downloaded device.
If a filter window appears, enter the complete destination pathname in the Selection section of the filter window for the downloaded device, for example, /usr/nms/cv_pkgs/device_name.
Close the Web browser.
Go to Step 6, "Untar the device tar file."
Enter tar -xvf file_name in the cv_pkgs directory, where file_name is the name of your device package.
Check the environment variable by entering env. It should include NMSROOT.
If NMSROOT does not appear, set it by typing:
setenv NMSROOT install_directory
where install_directory is the name of the directory where CiscoView is installed, /opt/CSCOcv.
Enter su root to login as root.
Enter
$NMSROOT/cvinstall /usr/nms/cv_pkgs/device_name.pkg
to add the package file to CiscoView in the cv_pkgs directory.
The downloading is complete. If there are any problems, check the cvinstall.log file in your install directory or see the CiscoView Getting Started Guide for more detail.
If you encounter problems during installation, you might want to reinstall CiscoView. Before reinstalling CiscoView, you must first remove it.
To remove CiscoView on Solaris, enter the following commands (this removes only the files in the ciscoview.mfs directory):
# pkgrm CSCOcv
To remove CiscoView from an HP-UX 10.x system, enter the following command:
# swremove -v CISCOVIEW
For CiscoView standalone, to clean up either a Solaris workstation or an HP system check to see if any user files exist in the directory tree. If you do not find any user files, you can delete the directory.
#find/opt/CSCOcv-type f -print#rm -rf/opt/CSCOcv
Replace /opt/CSCOcv with the location of the CiscoView files.
To clean up CiscoView integrated on CiscoWorks, enter the following:
#find/opt/CSCOcws/CVapp-type f -print#rm -rf/opt/CSCOcws/CVapp
on Solaris with SNM.
#find/opt/CSCOcwh/CVapp-type f -print#rm -rf/opt/CSCOcwh/CVapp
on Solaris with HPOV.
#find/opt/CSCOcwh/CVapp-type f -print#rm -rf/opt/CSCOcwh/CVapp
on HPUX with OV.
The CiscoView Getting Started Guide contains information on the following:
If you cannot open the specified device in CiscoView, you receive a message indicating that the device is unmanageable. This message indicates one of the following conditions:
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact ccohelp@cisco.com. For additional information, contact cco-team@cisco.com.
If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact800 553-6387, 408 526-7208, or cs-rep@cisco.com
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